A vision for digital patient services in the north was developed in Spring 2016. In this work, the area of check in and check out was described, as well as the process from a patient's arrival at the hospital until he/she departs. In connection with the current need for such solution at multiple hospitals in the region, Helse Nord HF in consultation with the health authorities decided to procure a regional system for check in/check out, payment and queue administration.