The objective of the contract is to enter into a contract with a professional tenderer for a technical system and operation of a cloud based system for ticket sales. The contract shall also include collection, analyses and strategic application of customer data (CRM system). The contracting authorities will base the procurement of a ticket system on the Green shift – climate and environmentally friendly restructuring The contracting authority will reward tenders that meet the new trends and alteration which will occur on digital platforms, including mobile solutions. The clear objective of the procurement of the ticket system is to reduce paper tickets and that the users will prefer procurement of digital tickets.
The contracting authority is looking for a collaboration partner who is very interested and who has insight into ticket sales. We are looking for an innovative and knowledgeable partner, who together with us, can create a dynamic ticket system that satisfies a market that continually changes. The collaboration partner ought to have knowledge of consumer sales and marketing trends and be able to develop the system in accordance with this.