Framework agreement, service design.

Kort beskrivelse

Framework agreement for consultancy services within service design.

The assignments will consist of:

— Consultancy and service design to optimise the users' experience of DSB's services at a general level.

— User testing of existing systems to provide important and correct information for the further development of the service(s).

— Consultancy for taking care of universal design.

— Project management (within service design).

Information on the Contracting Authority

About DSB. DSB's responsibilities in public security include national, regional and local security and preparedness, fire and electrical security, industrial and business security, hazardous substances and product and consumer security. DSB is responsible for the Civil Defence. DSB is under the Ministry of Justice and Public Security. DSB's main office is located in Tønsberg. www.dsb.no