The Principal would like to enter into an agreement which encompasses service and maintenance for the telephone system with call centre and support systems. The Service agreement shall ensure that the telephone system has the highest possible uptime, and in the event of errors and defects in the system, the supplier will troubleshoot and fix within specified deadlines. The Principal shall also buy equipment (HW) and software (SW) for expansions and upgrades from the supplier and that the supplier shall repair defective equipment.
Section V: Award of contract
Contract No: 1
Lot No: 1 - Lot title: Contract for maintenance and service of the equipment and software to a minor extent
V.1) Date of contract award decision:
21.2.2014
V.2) Information about offers
Number of offers received: 2
Number of offers received by electronic means: 2
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken
Intelecom Group As, Brynsveien 13, 0611 Oslo, NORWAY