Jernbaneverket is the national railway authority and the Norwegian government's agency for railway services. Jernbaneverket's customers are passengers, cargo forwarders, train operator companies - and any third parties affected by its operation. Traffic Operations and Customer Services is a section in Jernbaneverket responsible for providing customers with train traffic information.
In order to enhance customer satisfaction, Jernbaneverket is to acquire a new information system solution, fully functional and ready-to-use, relaying relevant information in modern, customer-preferred information channels.
Jernbaneverket's train information officers will operate the solution trough a GUI.
The solution will include automated visual and audible train announcing, rule- based announcement logics, a synthesized voice (TTS) engine for PA-
announcements, monitor / display drivers and management of these. An exclusive Jernbaneverket TTS-voice will represent a company trademark.
Proper integration with Jernbaneverket systems and technical infrastructure will be important. The solution will utilize long term (static) as well as short term (dynamic) route plans as a basis for train traffic information distribution. Dynamic train positions from signal systems (CTC), on-board GPS equipment and manual train position input from traffic management will provide position data.
A real-time arrival and departure time prognosis engine will be included. The solution will offer API's and data exchange interfaces towards other systems – in compliance with Jernbaneverket‘s standards.
To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest to this tender on the following site: [[https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=118241&B=JERNBANEVERKET]]