REQUEST FOR PROPOSAL for Contact Center Platform Development Partner

Information

Publication date

05.06.2018 09:02 (GMT+02:00)

Closing date

27.06.2018 17:00 (GMT+02:00)

Questions closing date

22.06.2018 17:00 (GMT+02:00)

Buyer

Name

Luminor Bank AB

Department

Contact

Paulius Daščioras

Address

Konstitucijos pr. 21A, Vilnius
03601 Vilnius
Lithuania

Org. number

112029270

Website

www.luminor.lt

Closing date has passed.

Short description

Luminor in Lithuania, Latvia and Estonia, (hereinafter – Luminor) organizes the tender for Contact Center Platform Development Partner for Luminor Baltic (Lithuania, Latvia and Estonia) in accordance with the tender document including the requirement specification.
Vendors are encouraged to submit their proposals in scope of this RFP.
Please find detailed information in the documents attached.

If You have technical problems please contact Rita Kinduryte tel. +370 655 82875, e-mail: riki@mercell.com

Files (click "Show interest" to get access)

Name	Size
Annex1 CC platform Financial proposal.xlsx	25 KB
Annex2 Luminor Call Center platform requirements.xlsx	38 KB
Annex3 Third Party Code of Conduct.pdf	121 KB
CC platform RFP.docx	49 KB

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