Konsentra AS wants to enter into agreement with a supplier of IT operations, applications development and management.
IT operations:
The operational service agreement will consist of operation of application servers, database servers, terminal servers, laptop and desktop PCs as well as standard software. The entire environment is Windows based, with the exception of a Linux web server. All servers will initially be virtual and delivered by the the Tenderer, preferably with included licences for OS etc., where possible. The Contracting Authority has no desire to control in detail how the IT operational environment is constructed, but instead wants to purchase this as a service with associated SLA.
Applications development and management.
The applications portfolio consists primarily of standard office support applications. The specialist application Trapeze Pass, Avaya softphone and six individually developed applications are also included. These six applications will be part of the applications management agreement, but Trapeze will have applications management responsibility for Pass. With little internal IT department, the Contracting Authority wants to avoid vulnerabilities in regard to personnel dependencies linked to self-developed applications, and there needs a supplier who can take responsibility for application management and assist with both further development of the existing applications as well as development and design of new applications. The applications to be included in the agreement are developed in HTML5, JavaScript, PHP and C# .NET.