Casino
Cosmopol AB, wholly owned subsidiary of AB Svenska Spel, intends by this tender
enquiry to procure a Visitor Registration System and an Incident Management System.
The tender
enquiry is divided into two parts; one for the Visitor Registration System and
one for the Incident Management System. The tenderer is free to offer one or
both of these systems, however they will be evaluated and procured separately.
The systems are put in the same tender enquiry as they to some extent need to
contain the same information and as they need to interact with one another.
The procurement
includes a full system delivery comprising of; installation project, migration
project, software with updates and upgrades, training for users and system support.
Casino Cosmopol intends to sign a three (3) year contract with the option of maximum
two (2) additional years extension.
Casino Cosmopol
is by Swedish law obligated to register and store information relating to all
guests visiting our casinos. The Incident Management System is required in
order to handle various incidents taking place at the casinos and in order to fulfil
Swedish laws relating to anti money laundering. The incidents will need to be
linked to guests logged in the visit system. The current systems Casino Cosmopol use for registering
visits and incidents are old and lack desired features.
The Visitor Registration System will initially have approximately 40 users and the Incident Management System will have approximately 50 users. The users are located at the four
casinos.
Casino Cosmopol consists of HQ located in Sundbyberg outside of Stockholm
and four Casinos located in the cities of Stockholm, Göteborg, Malmö and
Sundsvall. All core systems are centralized, i.e. they are operated, maintained
and surveyed centrally. Casino Cosmopol moreover uses the same AD, policies and
IT-systems as the owner Svenska Spel.
Casino Cosmopol need to get the new systems implemented during the
second half of 2011.