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The Norwegian Environment Agency is in process of replacing its system for dispatching and receiving e-mails and for adding Exchange to the cloud. A joint ICT sector strategy for the agencies under the Ministry of Climate and Environment (KLD). The strategy imply that the Norwegian Environment Agency from 1.1.2019 will be responsible for the ICT systems for the Directorate for Cultural Heritage and the Norwegian Polar Institute. The new system for secure e-mails can in the future also be extended to include the Environment Agency's total requirement. A new competition shall therefore be held for these services in order to secure necessary access to relevant services of high quality. The contracts shall facilitate a high quality service level as well as a high degree of flexibility at competitive prices.