The future vision and strategy of the Norwegian Tax Administration (NTA) emphasizes the need for a better understanding of taxpayer behaviour. This is to ensure effective resource utilization both within the tax administration, and in our interaction with the tax payers. Application of this knowledge in our production processes will lead to better services for the taxpayer and enable NTA to detect and act quickly on non-compliant behaviour.
The intention behind this RFI is to get the suppliers and service providers‘ perspective on the future direction of analytics related to NTA‘s challenges and needs. Equally important, we also seek a better understanding of the products and services available to include a more efficient and pervasive use of analytics and knowledge in core business processes. We foresee that this could be achieved by using scoring and predictive models etc. in a common decision engine that supports our core production systems. Responses to this RFI should present both relevant product/service offerings and examples of actual use in relevant organizations and problem domains.