Oslo municipality needs to procure a joint ICT tool to support work on quality assurance and internal control. The first sector that shall use the system will be elderly persons, health and social services (EHS). Other town council departments will be dealt with by non-exclusive options in the contract, which can be taken up at a later date.
The quality assurance and internal control tool that is procured shall contribute to supporting necessary processes on different levels and it must be robust enough to cope with all of Oslo municipality's organisation of approx. 55 000 employees.