A system/tool shall be procured for the administration and supply of the department's identities and accesses (IDM), realised as an external cloud service (SaaS — Software as a service).
The contract shall cover, amongst others, the following areas:
— User terms and licences,
— Operation and maintenance services connected to the system,
— Services/consultancy services connected to the system/delivery.
There are currently approx. 23 500 persons who are to be managed by the system. There are currently approx. 1 350 persons who can approve access requests. Approx. 100 000 changes are made per annum.