The Traffic Management Centre at the Danish Road Directorate (DRD) called Traffic Information Centre (T.I.C.) has three major work areas: Incident Management, Traffic Control and Traffic Information. Incidents include alarms from the Traffic Control Systems due to technical errors of road side equipment.
The T.I.C. wants to acquire a new IT system (the System) to support the handling of Incident Management and Traffic Information.
The User interface of the System shall be centered on a map providing an overview over the traffic situation and supporting location referencing.
The System must be able to receive incidents, planned events, technical alarms and traffic related information from many internal and external IT systems in different formats and protocols.
In general, the System must be easy to interface with, based on common IT standards, scalable and follow the trends for modern IT solutions.
The System must log all actions in order to document the work of the operators, produce statistics, calculate key performance indicators etc.
The System must be stable for operation on a 24/7 basis. All communication between the daily users and the System must be in Danish.
The complete delivery of the System shall include software, maintenance, support, further development, training and support for the implementation.
The maintenance shall include future system adaptations and updates caused by emerging relevant standards and guidelines e.g. from EU and TISA.
The System shall initially be used by operators on 20 to 40 work stations in the Copenhagen Office and 30 to 100 remote work stations connected via the internet. The remote users are users in the districts of DRD, offices of other road administrations, offices of emergency services, police and other cooperating parties. The numbers may be increased during the life time of the System.
The number of incidents and planned events handled by the System at any time is around 500, but the number is expected to be increased significantly during the life time of the System.
Section V: Award of contract
V.1) Date of contract award decision:
29.1.2014
V.2) Information about offers
Number of offers received: 3
V.3) Name and address of economic operator in favour of whom the contract award decision has been taken
E-mail: Telephone: Internet address: GEWI Europe GmbH & Co. KG. Solbadstrasse 2, 06406 Bernburg, GERMANY, hagen.geppert@gewi.com +49 3471640511, www.gewi.com