Framework agreement, customer satisfaction and reputation surveys.

Information

Open procedure
11/30/2012 4:24 AM (GMT+01:00)

Buyer

Forsvarsbygg Innkjøpstjenester Forsvarsbygg Innkjøpstjenester
Kristin Svendsen
6. divisjonsgate 12
9406 Harstad
Norway

Assignment text

The Norwegian Defence Estates Agency, henceforth referred to as the Awarding Authority, shall develop, implement and further develop surveys related to reputation, tenantry and general public’s satisfaction, as well as survey of satisfaction in connection with sales of properties. The objective of the framework agreement is to cover the Awarding Authority’s requirements for development and implementation of various surveys.

The service provider must also provide and implement individual surveys among other target groups. This might be evaluation of projects and evaluation subsequent to finalised consultancy sales, focus groups, depths interviews, etiquette surveys among employees or other minor surveys. The agreement period is 2 years with option for 1+1 year(s) prolongation.

The Awarding Authority uses Mercell Sourcing Service in this tender procedure. In order to register for participation in the tender contest and get access to the tender documents please click on the link below or copy and paste the link in the net browser and follow the instruction given on the link: http://permalink.mercell.com Then follow the instructions on the website.

Section V: Award of contract

Contract No: 201201225

Lot title: Framework agreement, customer satisfaction and reputation surveys.

V.1) Date of contract award decision:

9.11.2012

V.2) Information about offers

Number of offers received: 6

V.3) Name and address of economic operator in favour of whom the contract award decision has been taken

TNS Gallup AS, Kirkegata 20, Postboks 240 Sentrum, 0103 Oslo, NORWAY

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