Finavia: Sustainable second-hand retail and F&B unit to Helsinki Airport

Short description

The object of this concession is to have a recognized and branded sustainable second hand retail and F&B store at Helsinki Airport. The offering in the unit shall include a strong and exceptionally well selected second-hand retail as well as high-quality F&B products that consist of also healthy, sustainable and special dietary products. The tendered unit is located at the heart of the vibrant Schengen terminal. Finavia grants possession of business premises, “Unit”, located at the Schengen airside of Helsinki Airport, to an Operator specializing in offering sustainable second-hand retail and F&B atmosphere and products. The unit shall be open to all potential customers during the joint opening hours of the commercial services at the airport. Well selected second-hand retail offering as well as excellent customer service provided by a highly skilled and dedicated staff and a pleasant ambiance and coherent design of the premises create additional value to customers and the area. Finavia’s vision is to offer world-class services for air passengers and airlines. At the heart of our strategy is the development of Helsinki Airport. World class customer experience will distinguish us from our competitors. Our customer promise “for smooth travelling” underlines the vision and kept by actions lead by customer experience pillars: GIFT OF TIME "I have time to do the things I like" CONFIDENCE "I have a feeling that I am on top of things" REFRESHED "I feel good - body, mind and soul" FINNISH EXPERIENCE "I experience something unique".