Assignment text
The Norwegian Tax Authority needs to procure supplies and services within network infrastructure for the computer centre network.
The following types of deliveries can be required:
— product procurements with maintenance;
— advice/system design/technical architecture;
— technical assistance;
— operations assistance both within normal working hours, between 16.00-08.00 and weekends/public holidays;
— troubleshooting services in accordance with SLA;
— troubleshooting in accordance with SLA.
The contest is for the following two joint contracts:
• the framework agreement that determines the conditions for the delivery of goods, including hardware, software licences and consultancy services for the contracting authority's computer centre;
• maintenance contract that will regulate further defined ongoing maintenance services for both existing network infrastructure for the computer centre and, if the contracting authority decides, expansions that result from call-offs under the framework agreement.
See the tender documentation and annexes.